The starting point.
The customer is a European healthcare operator with multiple regulated facilities. ESRS reporting had been handled at the close of each year, with a small central sustainability team coordinating evidence collection across operations. Audit defence was an annual sprint rather than a standing capability.
The team wanted to keep its size but lift its leverage by moving collection and reconciliation into a continuous workflow.
The brief.
Move ESRS reporting and evidence onto one platform. Replace year-end scrambles with continuous monitoring. Free the central team for materiality, review and operational engagement rather than data chasing.
How we rolled out.
1. Map disclosure requirements to data sources, once.
ESRS topical and sector requirements were mapped to the underlying data points, then to the systems that already produced those data points. Where a manual capture was unavoidable, it was placed inside the same workspace with the source artefact attached, so the chain of custody is unbroken.
2. Continuous evidence, not annual collection.
Noa runs the evidence-collection workflows through the year, prompting the operational owner when a refresh is due. The central team reviews exceptions rather than chasing inputs. Obligations sit green between filings, with a clear queue of what needs attention.
3. Audit defence as a standing capability.
External assurance reads the evidence vault directly with the right scope. The central team’s role in an audit shifts from rebuilding evidence under time pressure to walking assurance through a vault that was built continuously.
What runs on Noa today.
ESRS reporting and the evidence behind it run continuously on Noa across the operator’s facilities. The central team’s annual cycle now resembles a standing operating rhythm, with materiality and stakeholder work taking the time that used to be spent on collection.
The outcome.
Before
- Year-end evidence sprints across regulated facilities
- A small central team carrying the collection burden
- Audit defence as a recurring crunch project
- Materiality and review competing for time with chasing inputs
With Noa
- Continuous evidence with obligations sitting green between filings
- Central team focused on materiality, review and engagement
- Audit defence read directly from a standing vault
- A standing operating rhythm in place of a year-end sprint
For a small central team, the win is not headcount. It is the freedom to spend cycles on materiality and review rather than on chasing the same evidence twice a year.
Customer details have been generalised. Outcomes described reflect deployments as scoped and may not be representative of all engagements. References to third-party products are descriptive of prior states only.