The starting point.
The customer is a listed pharmaceutical group operating multiple regulated manufacturing sites. EHS was managed plant by plant with a mix of point compliance tools and offline trackers. Sustainability reporting was handled by a small central team that pulled data from each site at the close of every reporting period, which made internal review tight and assurance review tighter.
The group needed a single rail that respected each site’s GMP-aligned ways of working while presenting a consolidated view to the corporate office and to assurance partners.
The brief.
One rail for HSE, audit and disclosure across the manufacturing footprint. Site teams continue to own their data and their workflow, with the corporate office reading from the same source of truth. Quarterly board reporting and annual disclosures share the same numbers.
How we rolled out.
1. A workspace per site, a roll-up at the corporate office.
Each plant operates inside its own workspace with role-based access, signing authorities and audit trails. The corporate office sees a consolidated view that respects every site’s permissions. The same row of data is never re-entered twice.
2. KPI capture aligned with site SOPs.
Noa accepts inputs from the source systems each site already runs, including utilities billing, batch records exports, lab information systems and HR. Where a manual capture is required, it lives inside the same workspace with the source artefact attached, so the chain of custody is unbroken.
3. Disclosure built from the same library.
BRSR, GRI, GHG Protocol and group-level voluntary disclosures all read from one KPI library. Drafts are produced by Noa with the right evidence pre-attached, then routed to the central team for review.
What runs on Noa today.
Every active plant in the group runs core HSE workflows and KPI capture inside Noa, with quarterly board reporting and annual disclosure assembled from the same data. Internal auditors and external assurance teams read from the evidence vault directly, with scope limited to what each engagement requires.
The outcome.
Before
- EHS managed plant by plant with different tools and templates
- Annual disclosure assembled from offline spreadsheets close to deadline
- Evidence requests routed through email and shared drives
- Audit response times bounded by data-collection latency
With Noa
- One rail across every site, with corporate roll-up that respects local ownership
- Continuous disclosure data that survives auditor scrutiny
- A single evidence vault with scoped read access
- Audit response times measured in hours rather than weeks
For a regulated manufacturer, the win is not flashy. It is the absence of late-cycle scrambles and the presence of an evidence trail that holds up the first time it is examined.
Customer details have been generalised. Outcomes described reflect deployments as scoped and may not be representative of all engagements. References to third-party products are descriptive of prior states only.